Privacy Policy

When you use Lorem, you trust us with your information. We are committed to keeping that trust. That starts with helping you understand our privacy practices. This policy describes the information we collect, how it is used and shared, and your choices regarding this information.

 

Data Collections And Uses

Scope

This policy applies to any users of Lorem’s services anywhere in the world, including any users of Lorem’s apps, websites, features or other services.

This policy applies to any users of the services of Lorem or its affiliates anywhere in the world, and to anyone else who contacts Lorem or otherwise submits information to Lorem, unless noted below. This includes those who use Lorem or its affiliates’ services to:

Any user of Lorem’s services (including apps, websites and API), and anyone else who contacts Lorem or otherwise submits information to Lorem, unless subject to a separate privacy policy, notice or agreement.

Data Controller

Lorem provides services to users throughout the world. Lorem Technologies, Inc. is the data controller for your information.

 

The Information We Collect

Lorem collects:

  • Information that you provide to Lorem, such as when you create your Lorem account.
  • Information created when you use our services, such as location, usage and device information.
  • Information from other sources, such as Lorem partners and third parties that use Lorem’s API.

 

Lorem collects the following categories of information:

Information you provide

This includes information submitted when you:

  • Create or update your Lorem account, which depending on your location and the Lorem services you use may include your name, email, phone number, login name and password, address, payment or banking information, government identification numbers, birth date, and photo
  • Request services through an Lorem app or website
  • Contact Lorem, including for customer support
  • Contact other Lorem users through our services
  • Complete surveys sent to you by Lorem or on behalf of Lorem
  • Enable features that require Lorem’s access to your address book or calendar

 

Information created when you use our services

This includes:

 

  • Location Information

 

      • Depending on the Lorem services that you use, and your app settings or device permissions, Lorem may collect your precise or approximate location information as determined through data such as GPS, IP address and WiFi.
      • Lorem collects location information when the Lorem app is running in the foreground (app open and on-screen) or background (app open but not on screen) of your device.
      • Lorem may collect location information when the Lorem app is running in the foreground. In certain regions, Lorem may also collect this information when the Lorem app is running in the background of your device if this collection is enabled through your app settings or device permissions..

 

  • Transaction Information

 

      • We collect transaction details related to your use of our services, including the type of services you requested or provided, date and time the service was provided, amount charged, and other related transaction details. Additionally, if someone uses your promotion code, we may associate your name with that person.

 

  • Usage and Preference Information

 

      • We collect information about how you interact with our services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers. To learn more about these technologies, please see our Cookie Statement.

 

  • Device Information

 

      • We may collect information about the devices you use to access our services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

 

  • Log Information

 

      • When you interact with our services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our services.

 

  • Calls and text messages

 

      • We enable users to call or text each other through the Lorem apps. For example, in some countries, we enable users, to call or text each other without disclosing their telephone numbers. To provide this service, Lorem receives some information regarding the calls or texts, including the date and time of the call/text, and the content of the text messages. Lorem may also use this information for customer support services (including to resolve disputes between users), for safety and security purposes, and for analytics.

 

  • Address book and calendar information

 

    • If you permit the Lorem app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this policy or at the time of consent or collection. If you permit the Lorem app to access the calendar on your device, we collect calendar information such as event title and description, your response (Yes, No, Maybe), date and time, location, and number of attendees.

 

Information from other sources

These may include:

  • Users providing feedback, such as as ratings or compliments
  • Lorem business partners through which you create or access your Lorem account, such as payment providers, social media services, on-demand music services, or apps or websites who use Lorem’s APIs or whose API Lorem uses
  • Publicly available sources
  • Marketing service providers

Lorem may combine the information collected from these sources with other information in its possession.

How We Use Your Information

Lorem collects and uses information to enable reliable and convenient solutions, delivery and other products and services. We also use the information we collect:

  • To enhance the safety and security of our users and services
  • For customer support
  • For research and development
  • To enable communications to or between users
  • To provide promotions or contests
  • In connection with legal proceedings

Lorem does not sell or share your personal information to third parties for third party direct marketing purposes.

Lorem uses the information it collects for purposes including:

 

Providing services and features

Lorem uses the information we collect to provide, personalize, maintain and improve our products and services. This includes using the information to:

  • Enable solutions, deliveries, and other services
  • Process or facilitate payments for those services
  • Enable features that allow you to share information with other people, such as when you submit a compliment about am user, refer a friend to Lorem, or share project ETA
  • Enable features to personalize your Lorem account
  • Perform internal operations necessary to provide our services, including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends

 

Safety and security

We use your data to help maintain the safety, security and integrity of our services.

 

Customer support

Lorem uses the information we collect (including recordings of customer support calls after notice to you and with your consent) to assist you when you contact our customer support services, including to:

  • Direct your questions to the appropriate customer support person
  • Investigate and address your concerns
  • Monitor and improve our customer support responses

 

Research and development

We may use the information we collect for testing, research, analysis and product development. This allows us to improve and enhance the safety and security of our services, develop new features and products.

 

Communications among users

Lorem uses the information we collect to enable communications between our users.

 

Communications from Lorem

Lorem may use the information we collect to communicate with you about products, services, promotions, studies, surveys, news, updates and events. Lorem may also use the information to promote and process contests and sweepstakes, fulfill any related awards, and serve you relevant ads and content about our services and those of our business partners. Lorem may also use the information to inform you about elections, ballots, referenda and other political and policy processes that relate to our services.

 

Legal proceedings and requirements

We may use the information we collect to investigate or address claims or disputes relating to your use of Lorem’s services, or as otherwise allowed by applicable law.

Cookies And Third Party Technologies

Lorem and its partners use cookies and other identification technologies on our apps, websites, and emails for purposes described in this policy.

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. Lorem uses cookies and similar technologies for purposes such as:

  • Authenticating users
  • Remembering user preferences and settings
  • Determining the popularity of content
  • Delivering and measuring the effectiveness of advertising campaigns
  • Analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our services, as well as when you visit other online sites and services.

Please see our Cookie Statement for more information regarding the use of cookies and other technologies described in this section, including regarding your choices relating to such technologies.

 

COOKIE STATEMENT

We and our affiliates, third parties, and other partners use cookies and other identification technologies on our websites, mobile applications, electronic communications, advertisements, and other online services (collectively, the “Services”) for a number of purposes, including: authenticating users, remembering user preferences and settings, determining the popularity of content, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our Services. You can read more here about the types of cookies we use, why we use them, and how you can exercise your choices.

Cookies Overview

Cookies are small text files that are stored on your browser or device by websites, apps, online media, and advertisements. There are different types of cookies. Cookies served by the entity that operates the domain you are visiting are called “first party cookies.” So cookies served by Lorem while you are on www.Lorem.tech are first party cookies. Cookies served by companies that are not operating the domain you’re visiting are called “third party cookies.” So, we may allow Google to set a cookie on your browser while you visit www.Lorem.tech, and that would be a third party cookie. Cookies may also endure for different periods of time. “Session Cookies” only last only as long as your browser is open. These are deleted automatically once you close your browser. Other cookies are “persistent cookies” meaning that they survive after your browser is closed. For example, they may recognize your device when you reopen your browser and browse the internet again.

Other Identification Technologies

We call this a Cookie Statement, but the statement addresses cookies and other identification technologies we may use or permit on our Services. “Pixel tags” (also called beacons or pixels) are small blocks of code installed on (or called by) a web page, app, or advertisement which can retrieve certain information about your device and browser, including for example: device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, and other similar information, including the small text file (the cookie) that uniquely identifies the device. Pixels provide the means by which third parties can set and read browser cookies from a domain that they do not themselves operate and collect information about visitors to that domain, typically with the permission of the domain owner. “Local storage” refers generally to other places on a browser or device where information can be stored by websites, ads, or third parties (such as HTML5 local storage and browser cache). “Software Development Kits” (also called SDKs) function like pixels and cookies, but operate in the mobile app context where pixels and cookies cannot always function. The primary app developer can install pieces of code (the SDK) from partners in the app, and thereby allow the partner to collect certain information about user interaction with the app and information about the user device and network information.

Your Choices

You have the right to choose whether or not to accept cookies. However, they are an important part of how our Services work, so you should be aware that if you choose to refuse or remove cookies, this could affect the availability and functionality of the Services.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the “Help” or “Preferences” menu. Some third parties also provide the ability to refuse their cookies directly by clicking on an opt-out link, and we have indicated where this is possible in the table above.

Removing or rejecting browser cookies does not necessarily affect third-party flash cookies which may be used by us or our partners in connection with our Services. To delete or disable flash cookies please visit this site for more information. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit www.allaboutcookies.org and www.youronlinechoices.eu.

Types and Purposes of Cookies

The following table sets out the different categories of cookies that our Services use and why we use them. The lists of third party cookie providers are intended merely as illustrative not comprehensive.

Type of CookiePurposeWho Serves (for example)
Authentication CookiesThese cookies (including local storage and similar technologies) tell us when you’re logged in, so we can show you the appropriate experience and features such as your account information and to edit your account settings.
  • Lorem
Security and site integrity cookiesWe use these cookies to support or enable security features to help keep Lorem safe and secure. For example, they enable us to remember when you are logged into a secure area of the Services and help protect your account from being accessed by anyone other than you.
  • Lorem
LocalizationThese help Lorem provide a localized experience. For example, we may store information in a cookie that is placed on your browser or device so you will see the site in your preferred language.
  • Lorem
Site features and ServicesThese provide functionality that help us deliver products and Services. For example, cookies help you log in by pre-filling fields. We may also use cookies and similar technologies to help us provide you and others with social plugins and other customized content and experiences, such as making suggestions to you and others.
  • Lorem
  • Facebook
  • Twitter
  • Google
Analytics and researchThese are used to understand, improve, and research products and Services, including when you access the Lorem website and related websites and apps from a computer or mobile device. For example, we may use cookies to understand how you are using site features, and segmenting audiences for feature testing. We and our partners may use these technologies and the information we receive to improve and understand how you use websites, apps, products, services and ads.
  • Google
  • MixPanel
  • Optimizely
AdvertisingThings like cookies and pixels are used to deliver relevant ads, track ad campaign performance and efficiency. For example, we and our ad partners may rely on information gleaned through these cookies to serve you ads that may be interesting to you on other websites. Similarly, our partners may use a cookie, attribution service or another similar technology to determine whether we’ve served an ad and how it performed or provide us with information about how you interact with them. For more information about interest-based ads, or to opt out of having your web-browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices if you are in the United States, or http://youronlinechoices.eu/ if you are outside the United States.
  • Lorem
  • Google
  • Facebook
  • AOL
  • Microsoft
  • Yahoo
  • Drawbridge
  • Indeed
  • Recruitics
  • RocketFuel
  • Simplyhired
  • Twitter
  • Ziprecruiter

 

Information Sharing And Disclosure

Some of Lorem’s products, services and features require that we share information with other users or at your request. We may also share your information with our affiliates, subsidiaries and business partners, or for legal reasons or in the event of a dispute.

 

Lorem may share the information we collect:

With other users

  • For example, if you are a client, we may share your first name, average client rating given by expert partners, and previous job history with expert partners.
  • If you are an expert, we may share information with your client(s) including your name and photo; your location; your average rating provided by riders; and contact information (depending upon applicable laws). If you choose to complete an expert profile, we may also share any information associated with that profile, including information that you submit and compliments that past clients have submitted about you.

 

At your request

This includes sharing your information with:

  • Other people at your request.
  • Lorem business partners. For example, if you requested a service through a partnership or promotional offering made by a third party, Lorem may share your information with those third parties. This may include, for example, other apps or websites that integrate with our APIs or services, or those with an API or service with which we integrate, or business partners with whom Lorem may partner with to deliver a promotion, a contest or a specialized service.

 

With the general public when you submit content to a public forum

We love hearing from our users — including through social media and certain features on our network. When you communicate with us through those channels, your communications may be viewable by the public.

 

With the owner of Lorem accounts that you may use

If you use a profile associated with another party we may share your project information with the owner of that profile profile. This occurs, for example, if you are:

  • A client using your employer’s Lorem profile
  • A expert partner using an account owned by a partner company

 

With Lorem subsidiaries and affiliates

We share information with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. For example, Lorem may process or store information in the United States on behalf of its international subsidiaries and affiliates.

 

With Lorem service providers and business partners

Lorem may provide information to its vendors, consultants, marketing partners, research firms, and other service providers or business partners. For example, Lorem may provide information to such parties to help facilitate insurance coverage, to conduct surveys on our behalf, and to process payments for our services.

 

For legal reasons or in the event of a dispute

Lorem may share your information if we believe it is required by applicable law, regulation, operating agreement, legal process or governmental request.

  • This includes sharing your information with law enforcement officials, government authorities, or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies, to protect Lorem’s rights or property or the rights or property of others, or in the event of a claim or dispute relating to your use of our services. If you use another person’s credit card, we may be required by law to share information with that credit card holder, including project information.
  • This also includes sharing your information with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

 

With your consent

Lorem may share your information other than as described in this policy if we notify you and you consent to the sharing.

Information Retention And Deletion

Lorem retains your information while your account remains active, unless you request deletion of your information or account. In some cases we may retain certain information about you as required by law or other purposes as described in this section even if you delete your account.

Lorem retains your information while your account remains active, unless you ask us to delete your information or your account. Subject to the exceptions described below, Lorem deletes or anonymizes your information upon request.

Subject to applicable law, Lorem may retain information after account deletion:

  1. If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute;
  2. If we are required to by applicable law; and/or in aggregated and/or anonymized form.
  3. Lorem may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, if Lorem shuts down a user’s account because of unsafe behavior or security incidents, Lorem may retain certain information about that account to prevent that user from opening a new Lorem account in the future.

Choice And Transparency

Lorem provides means for you to see and control the information that Lorem collects, including through:

  • In-app privacy settings
  • Device permissions
  • In-app ratings pages
  • Marketing opt-outs

 

Privacy Settings

The Privacy Settings menu in the Lorem plug-in gives users the the ability to set or update their location and contacts sharing preferences, and their preferences for receiving notifications from Lorem.

 

Device Permissions

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time Lorem wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that Lorem seeks before you first use the plug-in, and your use of the plug-in constitutes your consent.

 

Ratings Look-Up

After every project, expert partners and clients are able to rate each other, as well as give feedback on how the project went. This two-way system holds everyone accountable for their behavior. Accountability helps create a respectful, safe environment for both expert partners and clients. Your client rating is available in the main menu of the Lorem plug-in. Your expert partner rating is available in the Ratings tab of the Lorem expert plug-in.

 

Accessing and Correcting Your Information

You can edit the name, phone number and email address associated with your account through the Settings menu in Lorem’s plug-in. You can also look up your project history in the Lorem plug-in. You may also request access to, correction of, or a copy of your information by contacting Lorem at help.Lorem.tech

Marketing Opt-Outs

You may opt out of receiving emails and other messages from Lorem by following the instructions in those messages. Please note that if you opt out, we may still send you non-promotional messages, such as receipts for your projects or information about your account.

 

How Secure Is Information About Me?

  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Which Information Can I Access?

Lorem gives you access to a broad range of information about your account and your interactions with Lorem for the limited purpose of viewing and, in certain cases, updating that information.

Terms of Service, Policies, and Revisions

If you choose to visit Lorem.tech, your visit and any dispute over privacy is subject to this Policy and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the state of New York. If you have any concern about privacy at Lorem.tech, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Service will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Updates To This Policy

We may occasionally update this policy. If you use our services after an update, you consent to the updated policy.

We may occasionally update this policy. If we make significant changes, we will notify you of the changes through the Lorem plug-in or through others means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy.

We encourage you to periodically review this policy for the latest information on our privacy practices. We will also make prior versions of our privacy policies available for review.